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Caltech Help - New Request Tracking System


Effective Monday, April 15th, Caltech Help will be the new system for IMSS, Card Office, and Procurement service requests. Other campus service centers, including Human Resources, will soon join this system. Caltech Help's web interface allows you to conveniently submit and track service requests, as well as view your request history. Caltech Help also features a list of FAQs to help you find answers to common service requests. To start using Caltech Help, go to and log in with your access.caltech username and password. Alternatively, you can log in to and select Caltech Help under the Administrative Services heading.